At Toretto Coffee, every order is roasted with care and packed fresh to ensure the highest quality experience.

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Due to the perishable nature of coffee, we do not accept returns for change of mind or taste preference. However, your rights under Australian Consumer Law are fully respected.

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If your order arrives damaged, incorrect, or not of acceptable quality, please contact us within 7 days of delivery. Where a product fails to meet consumer guarantees, you are entitled to a replacement, refund, or store credit, in line with Australian Consumer Law.

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To help us resolve any issue promptly, please include your order number and clear photos where relevant.